{"id":20057,"date":"2026-08-15T00:00:06","date_gmt":"2026-08-14T22:00:06","guid":{"rendered":"https:\/\/pepax.sk\/kniznica\/ludske-zdroje-a-personalistika\/hr-strategia-a-riadenie\/strategicke-hr-planovanie-a-plany-rozvoja\/ai-meni-pracu-role-kompetencie-rozvoj\/"},"modified":"2026-08-17T11:56:54","modified_gmt":"2026-08-17T09:56:54","slug":"ai-meni-pracu-role-kompetencie-rozvoj","status":"publish","type":"page","link":"https:\/\/pepax.sk\/en\/kniznica\/ludske-zdroje-a-personalistika\/hr-strategia-a-riadenie\/strategicke-hr-planovanie-a-plany-rozvoja\/ai-meni-pracu-role-kompetencie-rozvoj\/","title":{"rendered":"Case Study: AI is Changing Work \u2014 How to Translate Technological Change into Roles, Competencies, and Development"},"content":{"rendered":"
\n

Modelov\u00fd pr\u00edklad. Nejde o re\u00e1lnu referenciu ani garanciu v\u00fdsledku.<\/strong><\/p>\n<\/blockquote>\n

Stredne ve\u013ek\u00e1 profesion\u00e1lna organiz\u00e1cia pl\u00e1nuje po\u010das dvoch rokov v\u00fdraznej\u0161ie vyu\u017e\u00edva\u0165 generat\u00edvnu AI, automatiz\u00e1ciu administrat\u00edvy, d\u00e1tov\u00fa analytiku a digit\u00e1lnych asistentov.<\/p>\n

Technologick\u00e1 \u010das\u0165 projektu je pripraven\u00e1.<\/p>\n

N\u00e1stroje s\u00fa vybran\u00e9. Licencie s\u00fa rozhodnut\u00e9. IT m\u00e1 implementa\u010dn\u00fa roadmapu.<\/p>\n

Potom pr\u00edde ot\u00e1zka na HR:<\/p>\n

\n

Ako m\u00e1me pripravi\u0165 \u013eud\u00ed?<\/strong><\/p>\n<\/blockquote>\n

Na prv\u00fd poh\u013ead vyzer\u00e1 ako ot\u00e1zka vzdel\u00e1vania.<\/p>\n

V skuto\u010dnosti je \u0161ir\u0161ia.<\/p>\n

Technol\u00f3gia toti\u017e nemen\u00ed iba n\u00e1stroj. M\u00f4\u017ee meni\u0165:<\/p>\n

    \n
  • konkr\u00e9tne pracovn\u00e9 \u010dinnosti,<\/li>\n
  • obsah rol\u00ed,<\/li>\n
  • rozhodovacie zodpovednosti,<\/li>\n
  • kontroln\u00e9 mechanizmy,<\/li>\n
  • po\u017eadovan\u00e9 kompetencie,<\/li>\n
  • potrebu rozvoja,<\/li>\n
  • niekedy aj samotn\u00fa potrebu ur\u010ditej role alebo vznik role novej.<\/li>\n<\/ul>\n

    Preto nesta\u010d\u00ed vytvori\u0165 \u0161kolenie \u201eAko pou\u017e\u00edva\u0165 AI\u201c.<\/p>\n

    Najprv treba pochopi\u0165, \u010do sa v pr\u00e1ci skuto\u010dne men\u00ed<\/strong>.<\/p>\n

    Z\u00e1kladn\u00fd analytick\u00fd sled je:<\/p>\n

    technologick\u00e1 zmena\n\u2192 zmena \u010dinnost\u00ed\n\u2192 nov\u00e9 rozdelenie pr\u00e1ce \u010dlovek \/ technol\u00f3gia\n\u2192 zmena role\n\u2192 bud\u00face kompetencie\n\u2192 rozvojov\u00e1 potreba\n\u2192 people-impact rozhodnutia<\/code><\/pre>\n
    Technologick\u00e1 roadmapa e\u0161te nie je people roadmapa<\/h2>\n
    Technologick\u00fd projekt odpoved\u00e1 napr\u00edklad na ot\u00e1zky:<\/p>\n
      \n
    • \u010do sa nasad\u00ed,<\/li>\n
    • do ktor\u00e9ho procesu,<\/li>\n
    • v akom term\u00edne,<\/li>\n
    • s ak\u00fdmi syst\u00e9mami sa n\u00e1stroj prepoj\u00ed.<\/li>\n<\/ul>\n
      People-impact anal\u00fdza sa p\u00fdta na nie\u010do in\u00e9:<\/p>\n
        \n
      • Ktor\u00e9 \u010dinnosti sa zmenia?<\/li>\n
      • Ktor\u00e9 z nich technol\u00f3gia preberie?<\/li>\n
      • Ktor\u00e9 zostan\u00fa \u013eudsk\u00e9?<\/li>\n
      • Kde sa \u010dlovek posunie od vykon\u00e1vania ku kontrole alebo rozhodovaniu?<\/li>\n
      • Kto bude overova\u0165 kvalitu AI v\u00fdstupu?<\/li>\n
      • Ktor\u00e9 zodpovednosti vznikn\u00fa nanovo?<\/li>\n
      • Ktor\u00e9 kompetencie bud\u00fa d\u00f4le\u017eitej\u0161ie?<\/li>\n
      • Komu sta\u010d\u00ed praktick\u00fd upskilling?<\/li>\n
      • Kto potrebuje hlb\u0161iu zmenu schopnost\u00ed?<\/li>\n
      • Kde m\u00f4\u017ee by\u0165 potrebn\u00fd reskilling alebo in\u00e9 person\u00e1lne rie\u0161enie?<\/li>\n<\/ul>\n
        Technologick\u00e1 pripravenos\u0165 teda neznamen\u00e1 automatick\u00fa pripravenos\u0165 organiz\u00e1cie.<\/p>\n
        Organiz\u00e1cia m\u00f4\u017ee ma\u0165 funk\u010dn\u00fd n\u00e1stroj a z\u00e1rove\u0148 nejasn\u00fd model bud\u00facej pr\u00e1ce.<\/p>\n
        Neza\u010d\u00ednajte ot\u00e1zkou, ktor\u00e9 pracovn\u00e9 miesta AI zru\u0161\u00ed<\/h2>\n
        Ot\u00e1zka:<\/p>\n
        \n
        \u201eKtor\u00e9 pracovn\u00e9 miesta AI zru\u0161\u00ed?\u201c<\/p>\n<\/blockquote>\n
        prich\u00e1dza metodicky pr\u00edli\u0161 skoro.<\/p>\n
        Pracovn\u00e1 rola nie je jeden nedelite\u013en\u00fd blok. Je zlo\u017een\u00e1 z viacer\u00fdch \u010dinnost\u00ed, rozhodnut\u00ed a zodpovednost\u00ed.<\/p>\n
        Technol\u00f3gia m\u00f4\u017ee jednu \u010dinnos\u0165:<\/p>\n
          \n
        • automatizova\u0165,<\/li>\n<\/ul>\n
          in\u00fa:<\/p>\n
            \n
          • iba podpori\u0165,<\/li>\n<\/ul>\n
            \u010fal\u0161iu:<\/p>\n
              \n
            • ponecha\u0165 \u010dloveku,<\/li>\n<\/ul>\n
              a z\u00e1rove\u0148 vytvori\u0165 nov\u00fa:<\/p>\n
                \n
              • kontroln\u00fa,<\/li>\n
              • rozhodovaciu,<\/li>\n
              • bezpe\u010dnostn\u00fa,<\/li>\n
              • komunika\u010dn\u00fa.<\/li>\n<\/ul>\n
                Preto m\u00f4\u017ee by\u0165 ove\u013ea presnej\u0161ia ot\u00e1zka:<\/p>\n
                \n
                Ako AI zmen\u00ed obsah jednotliv\u00fdch rol\u00ed a \u010do sa \u013eudia musia nau\u010di\u0165 robi\u0165 inak?<\/strong><\/p>\n<\/blockquote>\n
                A\u017e po tejto anal\u00fdze m\u00e1 zmysel rie\u0161i\u0165:<\/p>\n
                  \n
                • bud\u00facu kapacitu,<\/li>\n
                • zmenu po\u010dtu rol\u00ed,<\/li>\n
                • n\u00e1bor,<\/li>\n
                • presuny,<\/li>\n
                • pr\u00edpadn\u00fd z\u00e1nik pracovn\u00fdch miest.<\/li>\n<\/ul>\n
                  Automatiz\u00e1cia neznamen\u00e1 automaticky menej \u013eud\u00ed<\/h2>\n
                  Jednoduch\u00fd pr\u00edbeh vyzer\u00e1 takto:<\/p>\n
                  AI\n\u2192 automatiz\u00e1cia\n\u2192 menej pr\u00e1ce\n\u2192 menej \u013eud\u00ed<\/code><\/pre>\n
                  Tak\u00fdto sled je v\u0161ak iba jeden mo\u017en\u00fd scen\u00e1r.<\/p>\n
                  Automatiz\u00e1cia m\u00f4\u017ee vies\u0165 aj k:<\/p>\n
                    \n
                  • zmene rol\u00ed,<\/li>\n
                  • presunu kapac\u00edt,<\/li>\n
                  • rastu produktivity,<\/li>\n
                  • vzniku nov\u00fdch \u010dinnost\u00ed.<\/li>\n<\/ul>\n
                    Presnej\u0161\u00ed analytick\u00fd postup je:<\/p>\n
                    AI\n\u2192 zmena konkr\u00e9tnych \u010dinnost\u00ed\n\u2192 nov\u00fd objem a typ \u013eudskej pr\u00e1ce\n\u2192 zmena role, zodpovednosti alebo kapacity\n\u2192 a\u017e potom person\u00e1lne rozhodnutie<\/code><\/pre>\n
                    To neznamen\u00e1 tvrdi\u0165 opa\u010dn\u00fd extr\u00e9m:<\/p>\n
                    \n
                    \u201eAI pracovn\u00e9 miesta neru\u0161\u00ed.\u201c<\/p>\n<\/blockquote>\n
                    Tak\u00fdto univerz\u00e1lny z\u00e1ver by bol rovnako nepresn\u00fd.<\/p>\n
                    Spr\u00e1vna ot\u00e1zka znie:<\/p>\n
                    \n
                    \u010co technol\u00f3gia v tejto konkr\u00e9tnej pr\u00e1ci re\u00e1lne men\u00ed a ak\u00fd person\u00e1lny d\u00f4sledok z toho po overen\u00ed vypl\u00fdva?<\/strong><\/p>\n<\/blockquote>\n
                    Rozlo\u017ete rolu na konkr\u00e9tne \u010dinnosti<\/h2>\n
                    Pred posudzovan\u00edm bud\u00facnosti role je u\u017eito\u010dn\u00e9 rozlo\u017ei\u0165 ju na pracovn\u00e9 \u010dinnosti.<\/p>\n
                    Jednoduch\u00e1 pracovn\u00e1 tabu\u013eka m\u00f4\u017ee vyzera\u0165 takto:<\/p>\n
                    \n\n\n\n\n\n
                    Dne\u0161n\u00e1 \u010dinnos\u0165<\/th>\n\u010co s \u0148ou technol\u00f3gia rob\u00ed?<\/th>\n\u010co zost\u00e1va \u010dloveku?<\/th>\n\u010co nov\u00e9 mus\u00ed \u010dlovek robi\u0165?<\/th>\n<\/tr>\n<\/thead>\n
                    …<\/td>\n…<\/td>\n…<\/td>\n…<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
                    Pri ka\u017edej \u010dinnosti sa p\u00fdtame:<\/p>\n
                      \n
                    • automatizuje sa?<\/li>\n
                    • technol\u00f3gia ju iba podporuje?<\/li>\n
                    • zost\u00e1va plne \u013eudsk\u00e1?<\/li>\n
                    • pres\u00fava sa \u010dlovek od vykon\u00e1vania ku kontrole?<\/li>\n
                    • vznik\u00e1 nov\u00e1 rozhodovacia povinnos\u0165?<\/li>\n
                    • vznik\u00e1 nov\u00e1 zodpovednos\u0165 za kvalitu alebo bezpe\u010dnos\u0165?<\/li>\n<\/ul>\n
                      Tak\u00fdto rozklad je d\u00f4le\u017eit\u00fd preto, \u017ee rovnak\u00fd n\u00e1zov pracovnej poz\u00edcie m\u00f4\u017ee po technologickej zmene ozna\u010dova\u0165 podstatne in\u00fa pr\u00e1cu.<\/p>\n
                      \u0160tyri typy dopadu na \u010dinnos\u0165<\/h2>\n
                      Pre praktick\u00fa anal\u00fdzu mo\u017eno rozli\u0161ova\u0165 \u0161tyri z\u00e1kladn\u00e9 situ\u00e1cie.<\/p>\n
                      1. Automatizovan\u00e1 \u010dinnos\u0165<\/h3>\n
                      Technol\u00f3gia preber\u00e1 podstatn\u00fa \u010das\u0165 vykon\u00e1vania.<\/p>\n
                      D\u00f4le\u017eit\u00e1 ot\u00e1zka v\u0161ak nie je iba:<\/p>\n
                      \n
                      \u201eD\u00e1 sa automatizova\u0165?\u201c<\/p>\n<\/blockquote>\n
                      Treba sa p\u00fdta\u0165:<\/p>\n
                        \n
                      • v akom rozsahu,<\/li>\n
                      • pri ak\u00fdch pr\u00edpadoch,<\/li>\n
                      • s akou spo\u013eahlivos\u0165ou,<\/li>\n
                      • \u010do zost\u00e1va \u010dloveku,<\/li>\n
                      • \u010do sa deje pri chybe alebo v\u00fdnimke.<\/li>\n<\/ul>\n
                        Automatizovate\u013enos\u0165 \u010dinnosti preto sama osebe neur\u010duje bud\u00facnos\u0165 celej role.<\/p>\n
                        2. Podporen\u00e1 \u010dinnos\u0165<\/h3>\n
                        \u010clovek \u010dinnos\u0165 na\u010falej vykon\u00e1va, ale technol\u00f3gia mu pom\u00e1ha.<\/p>\n
                        M\u00f4\u017ee napr\u00edklad:<\/p>\n
                          \n
                        • pripravi\u0165 n\u00e1vrh,<\/li>\n
                        • doh\u013eada\u0165 inform\u00e1ciu,<\/li>\n
                        • sumarizova\u0165,<\/li>\n
                        • klasifikova\u0165,<\/li>\n
                        • ur\u00fdchli\u0165 \u010das\u0165 postupu.<\/li>\n<\/ul>\n
                          \u010clovek zost\u00e1va akt\u00edvnym vykon\u00e1vate\u013eom alebo rozhodovate\u013eom.<\/p>\n
                          Men\u00ed sa v\u0161ak sp\u00f4sob pr\u00e1ce.<\/p>\n
                          3. \u013dudsk\u00e1 \u010dinnos\u0165, ktorej v\u00fdznam zost\u00e1va alebo rastie<\/h3>\n
                          Niektor\u00e9 \u010dinnosti m\u00f4\u017eu zosta\u0165 preva\u017ene \u013eudsk\u00e9.<\/p>\n
                          M\u00f4\u017ee \u00eds\u0165 napr\u00edklad o:<\/p>\n
                            \n
                          • odborn\u00fd \u00fasudok,<\/li>\n
                          • rie\u0161enie v\u00fdnimiek,<\/li>\n
                          • citliv\u00e9 rozhodovanie,<\/li>\n
                          • komplexn\u00fa komunik\u00e1ciu,<\/li>\n
                          • prevzatie zodpovednosti za v\u00fdsledok.<\/li>\n<\/ul>\n
                            Ak technol\u00f3gia preber\u00e1 rutinn\u00fa \u010das\u0165 pr\u00e1ce, relat\u00edvny v\u00fdznam t\u00fdchto \u010dinnost\u00ed m\u00f4\u017ee dokonca nar\u00e1s\u0165.<\/p>\n
                            4. Nov\u00e1 kontroln\u00e1 alebo rozhodovacia \u010dinnos\u0165<\/h3>\n
                            Technol\u00f3gia m\u00f4\u017ee vytvori\u0165 pr\u00e1cu, ktor\u00e1 predt\u00fdm v\u00f4bec neexistovala.<\/p>\n
                            Napr\u00edklad:<\/p>\n
                              \n
                            • overovanie spr\u00e1vnosti v\u00fdstupu,<\/li>\n
                            • kontrola zdrojov,<\/li>\n
                            • pos\u00fadenie v\u00fdnimky,<\/li>\n
                            • rozhodnutie, \u010di mo\u017eno v\u00fdstup pou\u017ei\u0165,<\/li>\n
                            • monitoring nov\u00e9ho typu ch\u00fdb,<\/li>\n
                            • eskal\u00e1cia citlivej situ\u00e1cie.<\/li>\n<\/ul>\n
                              Toto je d\u00f4le\u017eit\u00fd korekt\u00edv predstavy, \u017ee automatiz\u00e1cia iba odober\u00e1 \u00falohy.<\/p>\n
                              Niekedy ich \u010das\u0165 odoberie a s\u00fa\u010dasne vytvor\u00ed nov\u00e9.<\/p>\n
                              Modelov\u00e1 mikrositu\u00e1cia: z\u00e1kazn\u00edcka podpora<\/h2>\n
                              Modelov\u00fd scen\u00e1r pracuje so z\u00e1kazn\u00edckou podporou.<\/p>\n
                              Dnes<\/h3>\n
                              Pracovn\u00edk:<\/p>\n
                                \n
                              • prij\u00edma ot\u00e1zku,<\/li>\n
                              • h\u013ead\u00e1 odpove\u010f,<\/li>\n
                              • odpoved\u00e1 z\u00e1kazn\u00edkovi.<\/li>\n<\/ul>\n
                                Ve\u013ek\u00e1 \u010das\u0165 pr\u00e1ce m\u00f4\u017ee spo\u010d\u00edva\u0165 v:<\/p>\n
                                  \n
                                • manu\u00e1lnom vyh\u013ead\u00e1van\u00ed,<\/li>\n
                                • orient\u00e1cii v podkladoch,<\/li>\n
                                • formulovan\u00ed \u0161tandardnej odpovede.<\/li>\n<\/ul>\n
                                  Bud\u00faci stav<\/h3>\n
                                  AI:<\/p>\n
                                    \n
                                  • priprav\u00ed n\u00e1vrh odpovede,<\/li>\n
                                  • doh\u013ead\u00e1 relevantn\u00e9 inform\u00e1cie,<\/li>\n
                                  • klasifikuje probl\u00e9m.<\/li>\n<\/ul>\n
                                    \u010clovek:<\/p>\n
                                      \n
                                    • kontroluje spr\u00e1vnos\u0165,<\/li>\n
                                    • rie\u0161i v\u00fdnimky,<\/li>\n
                                    • rozhoduje v citliv\u00fdch pr\u00edpadoch,<\/li>\n
                                    • komunikuje komplexn\u00e9 situ\u00e1cie.<\/li>\n<\/ul>\n
                                      Rola teda nemus\u00ed zmizn\u00fa\u0165.<\/p>\n
                                      Men\u00ed sa v\u0161ak jej \u0165a\u017eisko.<\/p>\n
                                      Menej v\u00fdznamn\u00e1 m\u00f4\u017ee by\u0165:<\/p>\n
                                        \n
                                      • r\u00fdchlos\u0165 manu\u00e1lneho vyh\u013ead\u00e1vania.<\/li>\n<\/ul>\n
                                        V\u00fdznamnej\u0161ie m\u00f4\u017eu by\u0165:<\/p>\n
                                          \n
                                        • kritick\u00e9 myslenie,<\/li>\n
                                        • overovanie inform\u00e1ci\u00ed,<\/li>\n
                                        • pr\u00e1ca s neistotou,<\/li>\n
                                        • odborn\u00fd \u00fasudok,<\/li>\n
                                        • komunika\u010dn\u00e9 schopnosti.<\/li>\n<\/ul>\n
                                          To je presne moment, ke\u010f technologick\u00e1 zmena za\u010d\u00edna meni\u0165 kompeten\u010dn\u00fd profil role.<\/p>","protected":false},"excerpt":{"rendered":"
                                          > Modelov\u00fd pr\u00edklad. Nejde o re\u00e1lnu referenciu ani garanciu v\u00fdsledku.<\/p>","protected":false},"author":1,"featured_media":20058,"parent":19317,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pepax-client-article.php","meta":{"pmpro_default_level":"","footnotes":""},"tags":[55,80,32,33,86,63],"class_list":["post-20057","page","type-page","status-publish","has-post-thumbnail","hentry","tag-automatizacia","tag-etika","tag-hr","tag-pre-hr","tag-pripadova-studia","tag-transformacia","pmpro-has-access"],"_links":{"self":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/20057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/comments?post=20057"}],"version-history":[{"count":1,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/20057\/revisions"}],"predecessor-version":[{"id":20615,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/20057\/revisions\/20615"}],"up":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/19317"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/media\/20058"}],"wp:attachment":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/media?parent=20057"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/tags?post=20057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}