{"id":20063,"date":"2026-08-15T09:18:32","date_gmt":"2026-08-15T07:18:32","guid":{"rendered":"https:\/\/pepax.sk\/kniznica\/ludske-zdroje-a-personalistika\/hr-strategia-a-riadenie\/strategicke-hr-planovanie-a-plany-rozvoja\/strategicka-hr-roadmapa-raci-kpi\/"},"modified":"2026-08-17T11:56:54","modified_gmt":"2026-08-17T09:56:54","slug":"strategicka-hr-roadmapa-raci-kpi","status":"publish","type":"page","link":"https:\/\/pepax.sk\/en\/kniznica\/ludske-zdroje-a-personalistika\/hr-strategia-a-riadenie\/strategicke-hr-planovanie-a-plany-rozvoja\/strategicka-hr-roadmapa-raci-kpi\/","title":{"rendered":"Strategic HR roadmap, RACI and KPI: integrated workbook"},"content":{"rendered":"<p>Strategick\u00fd HR pl\u00e1n z\u00edskava hodnotu a\u017e vtedy, ke\u010f sa premietne do realiz\u00e1cie.<\/p>\n<p>Anal\u00fdza m\u00f4\u017ee by\u0165 kvalitn\u00e1. Priority m\u00f4\u017eu by\u0165 spr\u00e1vne. Rozvojov\u00e9 opatrenia m\u00f4\u017eu d\u00e1va\u0165 zmysel.<\/p>\n<p>Ak v\u0161ak nie je jasn\u00e9:<\/p>\n<ul>\n<li>\u010do sa m\u00e1 urobi\u0165,<\/li>\n<li>pre\u010do sa to rob\u00ed,<\/li>\n<li>kto nesie zodpovednos\u0165,<\/li>\n<li>kedy sa m\u00e1 v\u00fdsledok objavi\u0165,<\/li>\n<li>pod\u013ea \u010doho sa bude sledova\u0165 pokrok,<\/li>\n<li>kto rozhodne o \u00faprave pl\u00e1nu,<\/li>\n<\/ul>\n<p>strategick\u00fd pl\u00e1n m\u00f4\u017ee zosta\u0165 iba dokumentom.<\/p>\n<p>Integrovan\u00fd workbook preto pracuje s jednou s\u00favislou stopou:<\/p>\n<pre class=\"pepax-code\"><code class=\"language-text\">schv\u00e1len\u00e1 priorita\n\u2192 implementa\u010dn\u00e1 iniciat\u00edva\n\u2192 m\u00ed\u013enik a \u010das\n\u2192 vlastn\u00edctvo a RACI\n\u2192 KPI a d\u00f4kazy\n\u2192 review\n\u2192 rozhodnutie\n\u2192 aktualiz\u00e1cia roadmapy<\/code><\/pre>\n<p>Je to pracovn\u00fd n\u00e1stroj pre realiz\u00e1ciu u\u017e schv\u00e1len\u00e9ho strategick\u00e9ho HR pl\u00e1nu.<\/p>\n<p>Nevytv\u00e1ra strategick\u00e9 priority od nuly.<\/p>\n<h2 id=\"strategicky-hr-plan-ziskava-hodnotu-az-implementaciou\">Strategick\u00fd HR pl\u00e1n z\u00edskava hodnotu a\u017e implement\u00e1ciou<\/h2>\n<p>Roadmapa nem\u00e1 by\u0165 iba \u010dasovou osou.<\/p>\n<p>Jej z\u00e1kladnou \u00falohou je premeni\u0165 strategick\u00e9 rozhodnutie na vykonate\u013en\u00fa jednotku.<\/p>\n<p>Pri ka\u017edom v\u00fdznamnom opatren\u00ed by malo by\u0165 mo\u017en\u00e9 odpoveda\u0165:<\/p>\n<blockquote>\n<p><strong>\u010co?<\/strong><\/p>\n<\/blockquote>\n<blockquote>\n<p><strong>Pre\u010do?<\/strong><\/p>\n<\/blockquote>\n<blockquote>\n<p><strong>Kto?<\/strong><\/p>\n<\/blockquote>\n<blockquote>\n<p><strong>Kedy?<\/strong><\/p>\n<\/blockquote>\n<blockquote>\n<p><strong>S ak\u00fdm v\u00fdstupom?<\/strong><\/p>\n<\/blockquote>\n<blockquote>\n<p><strong>Ako zmeriame pokrok?<\/strong><\/p>\n<\/blockquote>\n<p>Ak odpove\u010f ch\u00fdba, iniciat\u00edva m\u00f4\u017ee by\u0165 s\u00edce pomenovan\u00e1, ale e\u0161te nie je riaden\u00e1.<\/p>\n<p>Napr\u00edklad:<\/p>\n<pre class=\"pepax-code\"><code class=\"language-text\">zavies\u0165 mentoring<\/code><\/pre>\n<p>je iba n\u00e1zov aktivity.<\/p>\n<p>Roadmapa potrebuje viac.<\/p>\n<p>Mala by zachyti\u0165:<\/p>\n<ul>\n<li>ktor\u00fa prioritu mentoring rie\u0161i,<\/li>\n<li>ak\u00fd o\u010dak\u00e1van\u00fd v\u00fdsledok m\u00e1 vytvori\u0165,<\/li>\n<li>kto je jeho kone\u010dn\u00fd vlastn\u00edk,<\/li>\n<li>kto ho re\u00e1lne zabezpe\u010d\u00ed,<\/li>\n<li>kedy m\u00e1 vznikn\u00fa\u0165 prv\u00fd relevantn\u00fd m\u00ed\u013enik,<\/li>\n<li>ak\u00e9 d\u00f4kazy uk\u00e1\u017eu, \u017ee iniciat\u00edva nielen za\u010dala, ale m\u00e1 po\u017eadovan\u00fd efekt.<\/li>\n<\/ul>\n<h2 id=\"integracny-model-workbooku\">Integra\u010dn\u00fd model workbooku<\/h2>\n<p>Workbook sp\u00e1ja \u0161tyri riadiace vrstvy.<\/p>\n<h3 id=\"roadmapa\">Roadmapa<\/h3>\n<p>Odpoved\u00e1:<\/p>\n<blockquote>\n<p><strong>\u010co a kedy sa m\u00e1 sta\u0165?<\/strong><\/p>\n<\/blockquote>\n<h3 id=\"raci\">RACI<\/h3>\n<p>Odpoved\u00e1:<\/p>\n<blockquote>\n<p><strong>Kto vykon\u00e1va, kto nesie kone\u010dn\u00fa zodpovednos\u0165, koho konzultujeme a koho informujeme?<\/strong><\/p>\n<\/blockquote>\n<h3 id=\"kpi\">KPI<\/h3>\n<p>Odpoved\u00e1:<\/p>\n<blockquote>\n<p><strong>Pod\u013ea \u010doho sledujeme realiz\u00e1ciu a v\u00fdsledok?<\/strong><\/p>\n<\/blockquote>\n<h3 id=\"review\">Review<\/h3>\n<p>Odpoved\u00e1:<\/p>\n<blockquote>\n<p><strong>\u010co z aktu\u00e1lneho stavu a d\u00f4kazov vypl\u00fdva pre \u010fal\u0161ie rozhodnutie?<\/strong><\/p>\n<\/blockquote>\n<p>Tieto vrstvy nemaj\u00fa fungova\u0165 oddelene.<\/p>\n<p>Ak roadmapa nepozn\u00e1 vlastn\u00edkov, nie je riadite\u013en\u00e1.<\/p>\n<p>Ak RACI nie je naviazan\u00e9 na konkr\u00e9tnu iniciat\u00edvu alebo rozhodnutie, ost\u00e1va abstraktn\u00e9.<\/p>\n<p>Ak KPI nie s\u00fa naviazan\u00e9 na prioritu alebo iniciat\u00edvu, m\u00f4\u017eu s\u00edce produkova\u0165 \u010d\u00edsla, ale nemusia podporova\u0165 rozhodovanie.<\/p>\n<p>Ak review iba opakuje reporting a nemen\u00ed \u010fal\u0161\u00ed postup, nie je skuto\u010dn\u00fdm riadiacim bodom.<\/p>\n<h2 id=\"priorita-a-iniciativa-nie-su-to-iste\">Priorita a iniciat\u00edva nie s\u00fa to ist\u00e9<\/h2>\n<p>Strategick\u00e1 priorita opisuje, <strong>\u010do mus\u00ed organiz\u00e1cia zmeni\u0165 alebo dosiahnu\u0165<\/strong>.<\/p>\n<p>Iniciat\u00edva opisuje, <strong>\u010do konkr\u00e9tne urob\u00edme, aby sme t\u00fato prioritu rie\u0161ili<\/strong>.<\/p>\n<p>Pr\u00edklad:<\/p>\n<pre class=\"pepax-code\"><code class=\"language-text\">PRIORITA\nZv\u00fd\u0161i\u0165 pripravenos\u0165 bud\u00facej mana\u017e\u00e9rskej vrstvy.<\/code><\/pre>\n<p>Mo\u017en\u00e9 implementa\u010dn\u00e9 iniciat\u00edvy:<\/p>\n<pre class=\"pepax-code\"><code class=\"language-text\">- definova\u0165 cie\u013eov\u00e9 mana\u017e\u00e9rske roly,\n- vytvori\u0165 development plans,\n- zavies\u0165 mentoring,\n- vytvori\u0165 pracovn\u00e9 leadership assignments,\n- nastavi\u0165 review pripravenosti.<\/code><\/pre>\n<p>Jedna priorita teda m\u00f4\u017ee ma\u0165 viac iniciat\u00edv.<\/p>\n<p>Workbook preto pou\u017e\u00edva oddelen\u00e9 <code>Priority ID<\/code> a <code>Initiative ID<\/code>.<\/p>\n<p>T\u00e1to v\u00e4zba umo\u017en\u00ed nesk\u00f4r odpoveda\u0165 na ot\u00e1zku:<\/p>\n<blockquote>\n<p><strong>Pre\u010do t\u00e1to iniciat\u00edva v\u00f4bec existuje?<\/strong><\/p>\n<\/blockquote>\n<h2 id=\"ako-previest-prioritu-do-roadmapy\">Ako previes\u0165 prioritu do roadmapy<\/h2>\n<p>Ka\u017ed\u00e1 iniciat\u00edva potrebuje viac ne\u017e n\u00e1zov.<\/p>\n<p>Pracovn\u00e1 roadmapa m\u00e1 zachyti\u0165 minim\u00e1lne:<\/p>\n<ul>\n<li>prim\u00e1rnu prioritu,<\/li>\n<li>n\u00e1zov iniciat\u00edvy,<\/li>\n<li>o\u010dak\u00e1van\u00fd v\u00fdsledok,<\/li>\n<li>za\u010diatok,<\/li>\n<li>cie\u013eov\u00fd term\u00edn,<\/li>\n<li>v\u00fdznamn\u00fd m\u00ed\u013enik,<\/li>\n<li>term\u00edn m\u00ed\u013enika,<\/li>\n<li>vlastn\u00edka,<\/li>\n<li>hlavn\u00e9ho vykon\u00e1vate\u013ea,<\/li>\n<li>stav,<\/li>\n<li>z\u00e1vislosti,<\/li>\n<li>blok\u00e1tory alebo rizik\u00e1,<\/li>\n<li>\u010fal\u0161\u00ed review.<\/li>\n<\/ul>\n<p>Zdrojov\u00fd model pracuje napr\u00edklad s horizontmi:<\/p>\n<ul>\n<li>0\u20133 mesiace,<\/li>\n<li>3\u20136 mesiacov,<\/li>\n<li>6\u201312 mesiacov,<\/li>\n<li>12\u201324 mesiacov,<\/li>\n<li>24+ mesiacov.<\/li>\n<\/ul>\n<p>Tieto horizonty v\u0161ak nie s\u00fa univerz\u00e1lnou normou.<\/p>\n<p>V konkr\u00e9tnej organiz\u00e1cii m\u00f4\u017ee ma\u0165 zmysel:<\/p>\n<ul>\n<li>kvart\u00e1l,<\/li>\n<li>polrok,<\/li>\n<li>programov\u00e1 f\u00e1za,<\/li>\n<li>kalend\u00e1rny rok,<\/li>\n<li>transforma\u010dn\u00e1 etapa.<\/li>\n<\/ul>\n<p>Workbook preto nech\u00e1va horizont nastavite\u013en\u00fd.<\/p>\n<h2 id=\"dokoncena-iniciativa-nie-je-automaticky-dosiahnuty-vysledok\">Dokon\u010den\u00e1 iniciat\u00edva nie je automaticky dosiahnut\u00fd v\u00fdsledok<\/h2>\n<p>Toto rozl\u00ed\u0161enie je k\u013e\u00fa\u010dov\u00e9.<\/p>\n<p>Ak firma spust\u00ed mentoringov\u00fd program, m\u00f4\u017ee pravdivo poveda\u0165:<\/p>\n<blockquote>\n<p><strong>Mentoring bol implementovan\u00fd.<\/strong><\/p>\n<\/blockquote>\n<p>Nem\u00f4\u017ee z toho automaticky vyvodi\u0165:<\/p>\n<blockquote>\n<p><strong>Bud\u00faci mana\u017e\u00e9ri s\u00fa pripraven\u00ed.<\/strong><\/p>\n<\/blockquote>\n<p>Prv\u00e9 tvrdenie patr\u00ed do vrstvy realiz\u00e1cie.<\/p>\n<p>Druh\u00e9 patr\u00ed do vrstvy rozvoja alebo organiza\u010dn\u00e9ho v\u00fdsledku.<\/p>\n<p>Preto status:<\/p>\n<pre class=\"pepax-code\"><code class=\"language-text\">dokon\u010den\u00e1<\/code><\/pre>\n<p>v roadmape znamen\u00e1 iba:<\/p>\n<blockquote>\n<p>pl\u00e1novan\u00e1 implementa\u010dn\u00e1 pr\u00e1ca bola vykonan\u00e1 alebo uzavret\u00e1.<\/p>\n<\/blockquote>\n<p>Nie:<\/p>\n<blockquote>\n<p>strategick\u00e1 medzera u\u017e neexistuje.<\/p>\n<\/blockquote>\n<h2 id=\"raci-kto-robi-a-kto-nesie-konecnu-zodpovednost\">RACI: kto rob\u00ed a kto nesie kone\u010dn\u00fa zodpovednos\u0165<\/h2>\n<p>Pri komplexnej\u0161ej iniciat\u00edve m\u00f4\u017ee vznikn\u00fa\u0165 situ\u00e1cia, ke\u010f je zapojen\u00fdch ve\u013ea \u013eud\u00ed, ale nikto nevie, kto m\u00e1 pr\u00e1vo a povinnos\u0165 rozhodn\u00fa\u0165.<\/p>\n<p>RACI pom\u00e1ha tieto role oddeli\u0165.<\/p>\n<h3 id=\"r-responsible\">R \u2013 Responsible<\/h3>\n<p>Rola, ktor\u00e1 \u00falohu vykon\u00e1va alebo zabezpe\u010duje.<\/p>\n<h3 id=\"a-accountable\">A \u2013 Accountable<\/h3>\n<p>Rola, ktor\u00e1 nesie kone\u010dn\u00fa zodpovednos\u0165.<\/p>\n<h3 id=\"c-consulted\">C \u2013 Consulted<\/h3>\n<p>Rola alebo stakeholder, ktor\u00e9ho treba konzultova\u0165.<\/p>\n<h3 id=\"i-informed\">I \u2013 Informed<\/h3>\n<p>Rola alebo stakeholder, ktor\u00fd m\u00e1 by\u0165 informovan\u00fd.<\/p>\n<p>Najd\u00f4le\u017eitej\u0161ie rozl\u00ed\u0161enie b\u00fdva medzi <code>R<\/code> a <code>A<\/code>.<\/p>\n<p>\u010clovek m\u00f4\u017ee by\u0165 zodpovedn\u00fd za realiz\u00e1ciu konkr\u00e9tnej pr\u00e1ce a pritom nemus\u00ed nies\u0165 kone\u010dn\u00e9 rozhodnutie za v\u00fdsledok celej iniciat\u00edvy.<\/p>\n<h2 id=\"vsetci-su-zodpovedni-zvycajne-znamena-ze-vlastnictvo-nie-je-jasne\">\u201eV\u0161etci s\u00fa zodpovedn\u00ed\u201c zvy\u010dajne znamen\u00e1, \u017ee vlastn\u00edctvo nie je jasn\u00e9<\/h2>\n<p>Strategick\u00fd HR pl\u00e1n potrebuje vlastn\u00edctvo.<\/p>\n<p>Ak m\u00e1 iniciat\u00edva:<\/p>\n<ul>\n<li>p\u00e4\u0165 zapojen\u00fdch mana\u017e\u00e9rov,<\/li>\n<li>HR,<\/li>\n<li>extern\u00fa podporu,<\/li>\n<li>vedenie,<\/li>\n<\/ul>\n<p>ale nie je zrejm\u00e9, kto je <code>Accountable<\/code>, pri probl\u00e9me sa zodpovednos\u0165 \u013eahko rozpt\u00fdli.<\/p>\n<p>Workbook preto kontroluje, \u010di akt\u00edvna iniciat\u00edva m\u00e1 pomenovan\u00e9:<\/p>\n<ul>\n<li><code>A \u2013 Accountable<\/code>,<\/li>\n<li><code>R \u2013 Responsible<\/code>.<\/li>\n<\/ul>\n<p>T\u00e1to kontrola nehodnot\u00ed kvalitu RACI.<\/p>\n<p>Iba upozor\u0148uje, \u017ee pracovn\u00fd z\u00e1znam nemus\u00ed by\u0165 \u00fapln\u00fd.<\/p>\n<h2 id=\"typicke-roly-strategickeho-hr-planu\">Typick\u00e9 roly strategick\u00e9ho HR pl\u00e1nu<\/h2>\n<p>Zdrojov\u00fd proces uv\u00e1dza napr\u00edklad:<\/p>\n<h3 id=\"executive-sponsor\">Executive sponsor<\/h3>\n<p>Zabezpe\u010duje strategick\u00fa podporu.<\/p>\n<h3 id=\"hr-owner\">HR owner<\/h3>\n<p>Dr\u017e\u00ed:<\/p>\n<ul>\n<li>metodiku,<\/li>\n<li>koordin\u00e1ciu,<\/li>\n<li>reporting.<\/li>\n<\/ul>\n<h3 id=\"line-manager\">Line manager<\/h3>\n<p>Zodpoved\u00e1 za:<\/p>\n<ul>\n<li>re\u00e1lny rozvoj \u013eud\u00ed,<\/li>\n<li>sp\u00e4tn\u00fa v\u00e4zbu,<\/li>\n<li>vytv\u00e1ranie pr\u00edle\u017eitost\u00ed.<\/li>\n<\/ul>\n<h3 id=\"zamestnanec\">Zamestnanec<\/h3>\n<p>M\u00e1 spoluzodpovednos\u0165 za vlastn\u00fd rozvoj.<\/p>\n<p>Konkr\u00e9tna organiz\u00e1cia v\u0161ak m\u00f4\u017ee ma\u0165 in\u00fa governance architekt\u00faru.<\/p>\n<p>Workbook preto tieto roly nepou\u017e\u00edva ako povinn\u00fa organiza\u010dn\u00fa sch\u00e9mu.<\/p>\n<h2 id=\"kpi-nie-je-zoznam-vsetkeho-co-vieme-zmerat\">KPI nie je zoznam v\u0161etk\u00e9ho, \u010do vieme zmera\u0165<\/h2>\n<p>Pri strategickom HR je \u013eahk\u00e9 vytvori\u0165 desiatky metr\u00edk.<\/p>\n<p>To e\u0161te neznamen\u00e1 kvalitn\u00e9 riadenie.<\/p>\n<p>Nosn\u00fd princ\u00edp znie:<\/p>\n<blockquote>\n<p><strong>Cie\u013eom nie je ma\u0165 \u010do najviac KPI. Cie\u013eom je ma\u0165 \u00fadaje, pod\u013ea ktor\u00fdch sa d\u00e1 rozhodova\u0165.<\/strong><\/p>\n<\/blockquote>\n<p>Preto ka\u017ed\u00fd KPI z\u00e1znam v pracovnom n\u00e1stroji potrebuje vysvetli\u0165:<\/p>\n<ul>\n<li>na ak\u00fa rozhodovaciu ot\u00e1zku odpoved\u00e1,<\/li>\n<li>ku ktorej priorite alebo iniciat\u00edve patr\u00ed,<\/li>\n<li>\u010do presne meria,<\/li>\n<li>odkia\u013e \u00fadaje poch\u00e1dzaj\u00fa,<\/li>\n<li>kto ich vlastn\u00ed,<\/li>\n<li>kedy sa aktualizuj\u00fa,<\/li>\n<li>ako sa maj\u00fa interpretova\u0165.<\/li>\n<\/ul>\n<p>Samotn\u00fd n\u00e1zov metriky nesta\u010d\u00ed.<\/p>","protected":false},"excerpt":{"rendered":"<p>Strategick\u00fd HR pl\u00e1n z\u00edskava hodnotu a\u017e vtedy, ke\u010f sa premietne do realiz\u00e1cie.<\/p>","protected":false},"author":1,"featured_media":20064,"parent":19317,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pepax-client-article.php","meta":{"pmpro_default_level":"","footnotes":""},"tags":[32,33,44,82,87,36],"class_list":["post-20063","page","type-page","status-publish","has-post-thumbnail","hentry","tag-hr","tag-pre-hr","tag-pre-manazerov","tag-ramec","tag-sablona","tag-strategia","pmpro-has-access"],"_links":{"self":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/20063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/comments?post=20063"}],"version-history":[{"count":1,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/20063\/revisions"}],"predecessor-version":[{"id":20621,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/20063\/revisions\/20621"}],"up":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/pages\/19317"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/media\/20064"}],"wp:attachment":[{"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/media?parent=20063"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pepax.sk\/en\/wp-json\/wp\/v2\/tags?post=20063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}